We recently purchased a Highlander Platinum and our salesman was Todd Alderman. He was the perfect salesman. Not pushy but super helpful and accommodating. Knowledgeable about the car and options available. The finance department was fast and accurate. This is probably the best car buying experience that we have ever had. We thought we would get a better deal if we went out of town and that is just not correct. I had two other offers I was considering in the Dallas/Weatherford area and Mitchell Toyota beat them both. They wanted our business and not only did they earn it they deserved it. Shop local!
Curtis was very professional and knowledgeable and treated me very well. I will come see him again for my next truck.
Bought a car at this dealership and I'm very please with their service . The salesperson whose name is Abe Stecher did everything he could to give me a good deal ,dude is very flexible and tried hard to find something to fit my budget.
Juan Carlos helped my dad get into a Toyota Camry for low monthly payment and no money down!!! I'll recommend him anytime he will tell you everything You need to know about the car before you even ask him. Go buy from Him!
John Helm
During the process of
transferring my TRD wheel/tire set from my 2015 trade-in to the 2017 Tacoma
that I purchased, it was discovered that my after-market tire pressure sensors
were not compatible with the new vehicle, and both sets of tires had to be
dis-mounted to correct the deficiency. This was done cheerfully, without
complaint and at no charge to me. I really appreciate this kind of service. This,
along with my abundant past experience with the excellent service department at
Mitchell Toyota, has pretty much locked me in as a Mitchell Toyota customer!
Thank you, Tony Palmer, Curtis Andrews, Velton Taylor, and all the guys in the
shop for a job well done! And thank you, Dwayne Hiser, for creating the
atmosphere for all of the excellent service I received!
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Brenda Williams
Last
week I purchased a RAV4 at Mitchell Toyota. Velton Taylor was my
salesman. I can't rave enough about Velton. He's all about customer
satisfaction. I've been buying Toyota's from Velton since 1995 and have
never been disappointed.
Wonderful experience. Mr Gomez worked very hard to help me get the car I wanted. Will buy another car from them when needed
Stephen Pickles
I have bought many
cars in my life and I can honestly say that my experience with Mitchell Toyota
was by far the best. They made is so easy and comfortable! Blake was
outstanding! Very kind and professional; felt like buying a car from a friend!
:-) The truck is amazing and we are so thrilled with our choice! Thank you all
for making this experience so pleasant! I will recommend you all for sure!
Donald Ford
Shon Jones, Thor
Quintanilla, Gary Mortenson, Carlos DeHoyas and everyone at Mitchell Toyota
were great! We cannot be happier with our new Toyota Tacoma 4X2. Everyone went
above and beyond to make our experience a truly great one. They made us feel
like valued customers, and worked very hard to have our vehicle ready to go.
They showed great patience when familiarizing us with the operation of the vehicle
and the multifunction display. We are looking forward to future interactions
with the dealership. Thanks to everyone!
We made a really good Deal with Mitchell Toyota , they showed us great
service. Thor Quintanilla was an awesome sales person. He really cares
about his costumers He helped us to make the best choice and made us
feel comfortable . I highly recommend him to anyone..
John Gieselman 1/11/2017
We have
recently leased 2 vehicles from you. We are 100% satisfied with the service
department as especially with a young man in sales. Thor was professional and
knowledgeable about the Toyotas we leased. Completely satisfied.
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Tammy Kramer 1/10/2017
I had the pleasure of buying a 2017
Toyota Highlander, Gary Mortenson was our salesman. I had a wonderful
experience, he was very patient and kind, answered questions I had and even
stayed late. This is the 3rd vehicle I have purchased with yall, and I will
again (will be a while) also would recommend yall to others. Thank you so much.
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I
bought a vehicle back in August. My salesperson was Thor Quintanilla. I
was dreading the process due to past experiences. As soon as we got
introduced, he listened to what we were looking for and was very
helpful. He showed us only what we had asked to look at and didn't try
to sell us out of our comfort zone. We didn't buy anything the first day
because I wanted to just look. He stayed after working hours that day
and didn't rush us (even with my 5 year old). So we came back a few days
later and bought what I wanted. He made the whole process so peaceful. I
actually felt I was making a great decision instead of feeling scared
to over pay. He and the loan officer stayed after hours to get all the
paperwork done. Again...no rush despite the time. Several months later I
still love my vehicle and still recommend him to every one I know who
is planning on a next vehicle. Best salesperson I have ever had. The
entire dealership is very professional and friendly. Very happy! I
was helping my nephew find a car for his move to San Angelo, TX. The
first thing that comes to mind is Toyota because I am Toyota person
myself. I live in CA and I wasn't sure if it was even possible to
purchase a car when I am not in San Angelo. The moment I talked to Janel
Balderas she made it sound so easy and gave me great hopes that it can
be done. I know how difficult it is to reach the sales agent of other
dealerships but every time i called Janel's office at Michell Toyota she
would pick up the phone and respond to my questions. Janel, you are
exceptional and wonderful and it was so easy to work with you!! I am
glad my nephew decided to get the RAV4 from you. You're the best and
thank you for your great customer service.
Yesterday
I purchased my 2014 4runner from Mitchell Toyota!!! My experience was
the best ever! My car salesmen Thor was very knowledgeable and did
everything to get me my car at the price and extras I might add that I
wanted. Don't waist any of your time somewhere else. Definitely come
here and ask for Thor he won't let you down!
KORI KNAPPE
This is the best car
buying experience we've had. Billy Najera was wonderful to work with and made
the process as easy as possible. He listened to our wants and worked with us
until we had a deal we were comfortable with. We very much appreciate how Billy
valued our time and got us the car we wanted. Carlos in the Financing office
was also great. He was very friendly and explained everything very well. You
all are breaking the mold when it comes to what people think of as your typical
car buying experience- keep up the great work! Thank you!
A. Trevino The customer service was impeccable!!!! Cade, Matt and Carlos are great
and because of them I drove 6 hours to buy my truck from them. I would
definitely recommend anyone to purchase a vehicle from them at Mitchell
Toyota. Mr. Mike Mitchell Sr and Jr should be very proud to have people
like Cade, Matt and Carlos working for them. Great Job!!! Yesterday
I bought my 5th vehicle from Mitchell Toyota, 3rd from Gary Mortensen.
Gary is thorough and low pressure. He took over an hour to explain the
tech features of the new Highlander. Patience is his middle name.
PERRY BROWN
Friendly and expert
service. Great buying experience! I would like to say that Curtis Andrews did
an excellent job with our internet sales purchase. We will be back.
I
have to give a huge SHOUT OUT to Mitchell Toyota's Service Department!
At 8:30pm last night, 9/9/16, unbeknownst to me, I filled up with bad
gas. Needless to say, that's why my truck wouldn't "go". This morning,
on a Saturday at that, I pulled up to the service Dept. expecting to
hear the norm...."We can't get you until next week" or worse.
Ms.
Cali Sanchez greeted me at the bay door, asked me how she could help
& after explaining the problem, said "Let me get your info &
let's get you taken care of."
Mitchell Toyota in San Angelo, Texas
certainly restored my faith in customer service & Mr. Tyler Hibbits
for his quick diagnostics, repair & getting my truck back to me in
such a timely manner. Thank you guys so much! I
previously wrote a bad review but want to amend it. Thought I had a bad
experience with general manager, Shon. It turned out to be a
misunderstanding on my part. He called me back & explained the
situation. I need to move my mother to Chicago as she is starting to
have memory problems, and have to sell her car in Texas. He was very
much a gentleman & said he would meet with me personally to make the
process as easy as possible and give her the best price he can. I'm
looking forward to meeting with him in August.
Rebekah Neri I had been wanting to get into an other vehicle for awhile so I finally
decided this past week to do it. I've always loved Toyota because they
are reliable and efficient on gas and require little maintence. I had no
idea what I wanted so I ended up test driving about 8 different
vehicles that day. ( I wanted my next vehicle to be perfect) Needless to
say it was a long process lol but Janel Balderas was my saleswoman and
she kept a positive attitude the entire time. She was very knowledgeable
and I'm very glad she helped me out. I HIGHLY recommend going to her
people!!!
Jennifer Falcon I bought a 2016 RAV4 from Gary Mortenson & it was the easiest car
buying experience I've ever had! He answered all my questions &
thoroughly explained how every feature in my vehicle worked. I was
introduced to the service department & even scheduled my first oil
change. I have nothing but wonderful things to say about Gary & the
dealership! I highly recommend Mitchell Toyota for your next vehicle
purchase!
Billy Kinney
I was a life long
Ford guy. My Dad was Service Manager at Murrey Motors Ford in Wills Point,
Texas and worked there his entire 36 year career. No way I would have ever
bought anything but a Ford until My wife and I brought a vehicle to your
service department several years ago. Tony Palmer and his staff treated us
better and gave better service than the dealership that sold us the vehicle.
That opened the door to me considering your dealership for my future business.
The thing that sealed the deal was when we found a used Jeep on your lot and we
were fortunate enough to meet Patrick. No pressure, no phony personality, he
just wanted to help and it showed. He did everything we asked and more. That is
why we chose your dealership when we started our search for a new family
vehicle. My wife had called him earlier in the day and he returned her call
shortly before 6 P.M. Even thought it would be after your closing time by the
time she got there he encouraged her to come anyway. All she wanted to do was
price some things, we were not at all ready to purchase but he was still
dedicated enough to stay and meet her. Long story shortened, after some good
ole horse trading, we made a ridiculous offer and he got it approved. Patrick
and whoever he was consulting with gave us a deal we couldn't refuse. I would
have been an idiot not to have accepted it. I can't say enough about how much I
appreciate Patrick and the others that I don't know there names, staying until
9:30 P.M. to get the deal done. Truly outstanding service and I hope whoever is
in charge there knows this and appreciates them too. Please keep your
dealership just like it is. These days I would rather have a root canal than go
through the misery of dealing with most car dealerships, but with people on
your team like Tony and Patrick I look forward to the next time I am in the
mood for a vehicle. I know where I am going. Mitchell Toyota of San An gelo!
Very Happy Customers, Billy and Gloria Kinney
Stephan Wagner
Bobby Jowers is a
fantastic person and took care of me when I bought my new truck. I would
certainly recommend him and his outstanding support to any of my friends. Thank
you again Mr. Jowers!
Jimmy Samaniego
My wife and I were in
search of a car for her with good fuel mileage and affordable , The Sales
Consultant Patrick Whited was very great he answered all my questions and was
very helpful finding us a car that met our needs as well as going out of his
way to help us getting the car we wanted, Patrick Whited is truly a blessing
he's very friendly . We recommend Patrick to anyone in need of a Vehicle and
overall staff is helpful and friendly . We plan on doing all our future
business with Mitchell Toyota . Thank You Lisa and Jimmy Samaniego
Mike P.
San Angelo, TX
I must say, in the beginning I never even
considered Toyota as an option. Two years ago, my mind was changed due
to the exceptionally friendly, knowledgeable sales team at Mitchell. I
like most other people work hard for my money and despise being treated
as if I am just another (joe Shmo) that just happened to walk in. David
Dyer (Salesman) from the first time we met, treated me with respect and
sincerity. For that, I am a return customer and strongly recommend
Mitchell Toyota-San Angelo. Just this week I was in a position to which I
needed to find another vehicle better suited for a family member, once
again David was more than willing to listen, perform, sell the vehicle
that best suited the needs specified.
Thank you DAVID DYER & Mitchell Toyota Team
My
wife and I recently purchased a 2016 Toyota 4Runner, and our experience
at Mitchell Toyota was outstanding. The salesman that greeted us when
we drove onto the lot was Patrick Whited, and let me say, Patrick was
the friendliest salesperson that we have ever worked with. He went above
and beyond to make sure we were comfortable as we waited for all of the
process to be completed. I just bought a truck last year, but when it
is time to buy a new one, I will definitely look Patrick up as I begin
the process of purchasing a new Toyota Truck.
I
spoke with Janel Balderas she was very helpful on the process and made
everything so easy to do. I would recommend anyone who wants to purchase
a vehicle go talk to her she will help you out. She help me trade my
2015 Tundra for a 2016 Tundra and got me a great deal and even helped me
with the loan process which was great.
Our
purchasing experience at Mitchell Toyota with Gary Mortensen as our
salesperson was outstanding. Gary was professional, efficient and made
the process "easy as pie." For us, it was well worth the drive from
Alpine to find exactly what we wanted with no high pressure sales pitch
to deal with. I highly recommend Mitchell Toyota and Gary Mortensen!!
No hassle, great service
by Heather from San Angelo, Tx | March 25, 2016
Wonderful people, very straightforward offers. No tricks or games. Will definitely return for my next car!My First New Camry
by Reece Heckman from San angelo, Tx | March 22, 2016
Had great customer service. Was upfront and made every step of the buying process as easy as possible. 10/10!Got a great deal on a new Camry
by Casanova from San Angelo, Tx | March 18, 2016
Today i bought a 2016 Camry, our visit at Mitchell Toyota was outstanding as was our salesperson ! Thanks Toyota!
by Poppi from San Angelo, Tx | March 17, 2016
Curtis has been my salesman for 3
vehicles and he is the best. I know they all will help put you in a
vehicle but Curtis cares. I just picked up my 2016 Tundra and he did a
super job. Kudos also to the sales manager, who went the extra mile to
work the deal. If your looking for new wheels go see Curtis!
CURTIS WAS PATIENT AND VERY
FRIENDLY, ENJOYED BUYING MY FIRST CAR HERE AT MITCHELL TOYOTA, THEY
WORKED WITH ME THE ENTIRE WAY AND EXPLAINED EVERYTHING THOROUGHLY. IF
I'M STILL HERE IN TEXAS BY THE TIME I NEED A NEW CAR OR ANOTHER CAR, I
WILL FOR SURE BE COMING BACK HERE AND SEEING THE SAME PERSON. |
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Very
friendly and professional. I have had 4 vehicles I have bought from
them in the last 4 years. 2 Tundras, 1 Camry and 1 sequoia. The sales
staff are super nice and helpful and the service department is top notch
with Tony. I always have been treated great and I look forward to doing
more business with Mitchell in the future. |
Christian Mbabzi Jan 16, 2016 |
There
is always someone there to greet you and I like that about Michell and
there quick with I'm in a rush with my car and to my man Gary look him
up he got you
I went to Mitchell Toyota to inquire
about a Highlander as a surprise Christmas present for my wife. I met with
salesman, Candy Sanchez, who was very helpful from the beginning. I explained
to him that I was trying to obtain a new vehicle for my wife and wanted the
vehicle in a certain price range. As we spoke about price, Candy was able to
get me within the price range I wanted without any problems. Being a little
hesitant, I still had questions about the vehicle and payments. Candy answered
all of my questions to my satisfaction. As the conversation went on, I presumed
I was getting a price for a 2015 vehicle until Candy cleared it even more by
telling me it was going to be a 2016. Well, that sealed the deal. I was so
happy that I was able to get my wife her dream vehicle within the price range I
wanted. Even after that, Candy assisted me with making all the necessary
arrangements so that I was able to surprise my wife with this vehicle. Candy,
thank you for all you did and for definitely making this a very special
Christmas.
James Mayfield
Dec 1, 2015 |
I've
purchased 3 vehicles from Mitchell Toyota over the years, every time
I've been treated respectfully and fairly by everyone involved. When it
comes to Mitchell Toyota, there are two dealers I not only feel
confident buying with but actually look forward to speaking to: Curtis
and Adrian. These two dealers have made my buying experience painless
and downright enjoyable. Knowledgeable and always eager to be of
assistance, these two dealers worked together on my recent purchase on a
3rd gen Tacoma TRD Off-Road. The dealership's prices were spot on and I
used USAA to double check every number they put in front of me for
fairness and accuracy. Because 3rd Gen DC TRD ORs are in short supply at
the moment, Curtis ordered one specifically for me at the price I
expected to pay. He kept me updated as the truck rolled through the
manufacturing process, and did everything he could to make sure I was
satisfied, even making up for a mistake the factory made! Because I
basically showed up unannounced, Curtis was quite busy with other
customers, and that's when Adrian stepped in to assist him and me
immediately. He accompanied me on my test drive and was very relaxed
with no pressure at all. He was able to answer all of my questions, and
even entertained me by making small talk while we waited for Curtis to
finish up. I don't know if he gets any part of Curtis's commission, but
he definitely deserves something for his effort! Like I said, together,
the two may as well have been Batman and Robin. The buying process was
painless as always. Working with their underwriter, Matt, they had the
paperwork drawn up in advance and the process of taking delivery was
very simplified - under an hour! - I have to give an honorable mention
to Matt. He was able to look at my records of previous purchase and make
sure he got me every last dime he could. He was extremely courteous and
drew up all the paperwork in advance, and even made me aware of all of
my financing options so I could make the best decision. In short, if
you're going to buy a Toyota in the San Angelo area, do your homework,
and know that these guys can get you a fair deal with a fairly painless
experience. I highly recommend Curtis as he is the dealer I have the
most experience with, but as I said, for my most recent buying
experience Adrian stepped in and spent the most time with me, which
really says something about his drive to make sure the customer is happy
-even if it's someone else's commision- Mitchell Toyota, you guys are
awesome!
Beverly Pfau
I have bought cars
other places before, but not with such courteous and exceptional assistance. I
appreciate being helped without any pressure, and the effort that was made to
find the Highlander I really wanted and bring it in for me to purchase. Gary Mortenson,
and all your staff were friendly and helpful.
Randhi
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